'I worked at a pizza place and I got a complaint that we delivered sushi': 20+ fast food workers share their worst customer service experiences

Ben Weiss • Writer and Editor

Mar 1, 2024 4:00 PM EST

Everyone has to deal with a considerable amount of nonsense at work, but these fast food workers likely have you beat. Whether it's poor management or disruptive Karens or other ungrateful customers, these heroes have seen the full range of the human experience at these establishments.

Some of these stories range from bad drive-thru encounters to angry phone calls from anonymous customers. From McDonald's to Panda Express, every fast food spot seems to attract families with screaming children, entitled Karens who have no right to start a fuss, and rowdy college students at the tail end of a night out. What do all of these customers have in common? Well, they're difficult. They're a nuisance. It's a miracle that these folks have survived so many of these interactions with their sanity intact.

Keep scrolling below for the full collection of stories, which were compiled from the following r/AskReddit thread. When you're done, feel free to take a look at this post about an entitled landlady Karen.